Orders are processed within 12 hours. You will receive an email during this period to confirm the status of your order.
Please allow 12 hours for us to process your order. You can expect an email within that timeframe confirming that your order is on its way!
In-store pickup is available at M-8, Gole Market, Mahanagar, Lucknow. Customers can collect their orders daily from 11:30 AM to 6:00 PM, Sunday to Tuesday and Thursday to Saturday.
During checkout, simply enter your address and choose your preferred shipping option. Next, provide your payment information and click the “Place Order” button. We offer local delivery for addresses within 30 kilometers of our shop.
Orders placed before 6 PM during our operating hours of 11 AM – 9 PM will be delivered the same day. Any orders submitted outside these hours will be delivered on the next business day.
Once your order is ready for delivery, you’ll receive an email with tracking information.
Orders are typically dispatched within 12 hours through our available shipping providers. A flat shipping fee of INR 70.00 applies to orders below INR 499.00 destined for Lucknow. For orders exceeding this amount, shipping within Lucknow is free of charge. Please note that we currently do not offer shipping outside of Lucknow.
We accept returns within 10 days of delivery, provided the item is unused and in its original condition. We will issue a full refund, excluding return shipping costs.
For any additional questions, feel free to reach out to us at **didofido813@gmail.com**.
For further inquiries, please find our contact information below:
Website: www.didofido.com
Email: didofido813@gmail.com
WhatsApp: +91-8887743624
Mailing Address: M-8, Gole Market, Mahanagar, Lucknow, Uttar Pradesh, 226006, India
If your order arrives damaged, please contact us promptly at **didofido813@gmail.com**, including your order number and a photo of the item’s condition. We handle these situations on a case-by-case basis and strive to find a satisfactory resolution.
You can contact us via email at didofido813@gmail.com or through WhatsApp at 91-8887743624.
We provide real-time shipment tracking in collaboration with our delivery partners. Once your order is dispatched, you will receive an email containing a tracking link. This link enables you to monitor your delivery status in real time.
Your personal information is in safe hands with us. We implement a variety of security measures to protect your data. By utilizing encryption and following industry best practices, we ensure that your information is securely stored and access is limited to authorized personnel only. For more details, please refer to our Privacy Policy.
We accept a variety of payment methods, including credit cards, debit cards, and popular digital wallets. Please choose your preferred method during the checkout process.
Absolutely! Gift cards are available for purchase. To get one, please contact us via email at didofido813@gmail.com or reach out through WhatsApp at 91-8887743624.
You can modify or cancel your order within 1 hour of placement. If you need to make any adjustments, please reach out to us promptly via email at didofido813@gmail.com or through WhatsApp at 91-8887743624.
If you forget your password, simply click the “Forgot Password?” link on the login page. Follow the instructions provided to create a new password.
We run special discounts and promotions from time to time for the benefit of our loyal buyers. For the latest information on current and upcoming offers, please visit our website or subscribe to our newsletter.